• Why is BioKodeLab being put on hold?

    • Why is BioKodeLab being put on hold?

        Please see our page for an update on BKL: https://biokodelab.com/pages/biokodelab-update

  • Taking BioKodeLab

    • Who is BioKodeLab for?

        BioKodeLab is for anyone who wants to get the most out of their brain.

    • How often should I take BioKodeLab?

        BioKodeLab will work best when taken daily over 3+ weeks.

    • How many products should I be taking at once?

        The best combination to unlock cognitive performance and help with mental performance is to take Focus Plus or Calm Plus.

    • What time should I take it?

        What time you take BioKodeLab isn't really important, what is important is taking it at the same time each day to help form a habit. We recommend starting to take it when you think it would be easiest and most memorable - make it as easy as possible for yourself. For some with your morning smoothie, for others having it sitting at your desk at work for the 10am morning tea break or during the 3pm slump.

    • How do you take yours?

        In short… anyway you want to as long as you take it daily. For Focus Plus and Calm Plus, most people mix it with water to taste. Some shot it or take it with a glass of water. Others put their two heaped teaspoons into a morning smoothie. If the flavour is a little sweet for you, try mixing it with crushed ice and a bit more water.

  • Product FAQs

    • What is the leftover residue in my glass?

        At BioKodeLab, we aim to work only with the best ingredients. The orange specs you may see are the lutein and zeaxanthin. Derived from marigolds, it takes on the same colour. The white specs are traces of buttermilk powder. When the lipids come into contact with the cold glass, they solidify to leave a light film.

    • When will I notice a difference?

        As no one person is the same, everyone will have a slightly different response to BioKodeLab. Some people may notice a difference in as little as a few weeks, while others may take a little longer to notice a change. Don’t forget – it’s what’s happening on the inside that counts. Although you may not feel like much has changed, BioKodeLab is unlocking the potential in you. Just remember that BioKodeLab is not a quick fix or a magic pill…good things take time, so be patient.

    • Does it contain dairy?

        Yes - Buttermilk Powder is a key ingredient in BioKodeLab Focus Plus and Calm Plus. Buttermilk Powder is made from a blend of fresh dairy cream and skim milk, it is rich in phospholipids – a type of lipid that helps regulate cellular processes.

    • Is BioKodeLab pregnancy and breastfeeding friendly?

        As with any new supplementation during pregnancy or breastfeeding, we recommend checking with your doctor, midwife, or healthcare professional first before taking BioKodeLab.

    • What's happening to Probiotic Plus?

        We are currently out of stock of Probiotic Plus. Stay tuned on when this will be back in stock.

    • I don't like the taste. Are there any other flavors?

        We are working on new flavours and formats and are keen to hear your thoughts. Send us an email with flavours you would like to see at hello@biokodelab.com.

    • How much sugar does it contain?

        Focus Plus and Calm Plus have no added sugar. A serving size of Focus Plus has 2.4g of sugar and Calm Plus has 2.5g of sugar - if this is too sweet, we recommend diluting it with more water or mixing it into a smoothie.

    • Why is it orange?

        You may notice the colour of the powder when mixed with liquid is bright orange. This is simply the lutein and zeaxanthin ingredients, which are sourced from marigolds. These vitamins are important for building up our macular pigment in the eye to help filter blue and UV light.

    • What is the blue light filter?

        Our Pro-Sight™ blue light filter is an antioxidant eye care bundle to support eye health and help the eye filter blue light. Ideal for people who regularly spend time on digital devices. It contains two key ingredients lutein and zeaxanthin, which are sourced from marigolds. Consistent levels of lutein and zeaxanthin are crucial to support the macular pigment in the eye to help the retina filter blue and UV light. Vitamin A and riboflavin are also included in the bundle, which are essential for maintaining normal eye health.

  • New Zealand orders

    • How much does shipping cost?

        Free shipping for orders over $99 NZD. There is a flat rate shipping of $6.99 for orders under $99 NZD.

    • What is your standard delivery time in NZ?

        Orders are dispatched the following business day from Auckland. Delivery can take 3-5 working days. Once your order leaves our warehouse, you'll receive an email notification with track and trace information for you to monitor.

    • My BioKodeLab arrived damaged, what should I do?

        We're sorry to hear that. Please send us an email on hello@biokodelab.com and we will do our best to investigate.

  • International orders

    • Do you ship Internationally?

        Today, BioKodeLab is only available in New Zealand. We are expanding into other markets soon. If you are interested in getting your hands on BioKodeLab please email us at hello@biokodelab.com

  • Subscriptions

    • Why subscribe?

        Take the hassle out of your daily cognitive routine, save time and money by subscribing to our 'cancel any time’ BioKodeLab Membership service - delivered to your door each month! Cancel or skip a month at any time all with a few clicks of a button.

    • How does a BioKodeLab subscription work?

        When you purchase a BioKodeLab subscription, we charge your payment method for the first month’s order, then process and dispatch the corresponding order. It then works on a 4-week cycle going forward. 4 weeks after your initial purchase, you will be charged again, and your corresponding subscription order will be dispatched.

        You can view, edit or cancel your subscription at any time by logging into your account and then viewing the ‘view subscriptions’ tab. Under this section, you should have the option to edit your shipping address and payment information for future subscription deliveries. You also have the option to skip a future delivery or cancel the subscription altogether, if needed.

        Please note: if your order has just been processed or is in transit, any changes you make will be applied to your next, unprocessed order.

    • When will I receive my monthly BioKodeLab subscription?

        Subscriptions are set to be renewed every 4 weeks, starting from your first delivery. This means your subscription order will be processed after a 4-week period and dispatched from one of our distribution warehouses within 3 working days.

    • How do I cancel my subscription?

        You can cancel your subscription permanently at any time by logging into your account and selecting ‘view subscriptions’. In this section, it displays all of your current subscriptions and gives you the option to cancel. Alternatively, you can contact us directly to let us know you’d like to cancel.

        Please note: if your order has just been processed or is in transit, any changes you make will be applied to your next, unprocessed order.

  • What is the BioKodeLab 8-Week Challenge?

    • What is the BioKodeLab 8-Week Challenge?

        The BioKodeLab 8-Week Challenge is designed to help you unleash your peak brain performance. After all, our brains are our most important asset. We’ve applied the lessons learned from supporting brain performance to develop this challenge. It also uses psychological testing software utilized by some of the world’s most leading universities, research institutions and corporations.

    • How does it work?

        The BioKodeLab 8-Week Challenge is simple:
        1. Purchase the BioKodeLab 8-Week Challenge bundle on any of our product pages.
        2. Complete the BioKode Assessment Lab test – it’s like a personality test for your brain. The 25-minute assessment measures your cognitive ability across 9 areas, and your results are ranked compared to other users.
        3. Take BioKodeLab daily for 8 weeks. You’ll receive weekly emails with tips along the way to help keep you on track.
        4. After the 8 weeks, complete the BioKode Assessment Lab test again to measure your before and after cognitive results.

    • What do I need to do to sign up?

        Purchase the 8-Week Challenge bundle on any of our product pages. You will receive a confirmation email with further information.

    • How do I measure my progress?

        Your results will be measured before and after the 8-Week Challenge by taking BioKodeLab Assessment Lab test – it’s like a personality test for your brain. The scientifically validated assessment takes approximately 20 minutes and will give you a deep dive understanding of your cognitive profile. You’ll get data on reaction time, working memory, processing speed, motion, perception and more.